Key Account Manager DACH Amazon (all genders)

Permanent employee, Full-time · Düsseldorf, Remote (Germany)

You as part of the tonies:

We’re looking for an experienced Key Account Manager DACH Amazon (all genders) to add to our expanding team. This role centres around overseeing and improving our DACH marketplace performance. This is a great opportunity for someone who is comfortable challenging and improving current processes to help drive the Amazon channel forward. With the significant year-on-year growth we see at tonies, there is a huge amount of potential here!

In this role, you will collaborate closely with both the European Marketplaces Director and the Director Sales DACH, serving as part of a dual reporting structure for this specific role.

Your tasks and responsibilities will include:

Forecasting: Stock forecasting to ensure peak marketplace performance
Stock management: Highlighting any lines which are at risk of being OOS, stock forecasts based on run rates and YoY performance, any missing unit reconciliation, liaising with other sales channels to ensure adequate stock is allocated.
Account maintenance: Creating, answering and pursuing any seller support cases, answering any listing questions and responding to any customer support queries.
Listings & catalogue maintenance: Handling creation, health and updates of any new or existing listings. Liaising with design & SEO to improve where possible. Regularly checking the catalogue to maintain current listings.
SEO: Creation, or management of creation for titles, bullet points, descriptions and backend keywords to be updated seasonally to perform to maximum capacity.
Communication & reporting: Regularly liaising with warehouse, trading, finance, marketing and the internal Amazon teams to track and measure marketplace performance.
Cross-channel collaboration: ensuring ongoing strategic alignment across channel’s and functions
Customer insights: Use customer feedback, market growth trends, and analyse key metrics in order to drive business decisions
Stay ahead of Amazon's ever-changing policies and algorithms to adapt strategies accordingly and drive best practice

What we are looking for:

A strong knowledge of Amazon infrastructure and Seller Central interface
Strong experience in stock management
SEO and copywriting know-how
Experience having sole ownership and responsibility over an eCommerce sales channel
Experienced with Amazon’s deal events. Creation and maintenance of deals & promotions during peak times
Comfortable with using data to forecast for both sales and spend
Innovative and proactive
Meticulous attention to detail
Efficient time management
Excellent communication skills in English language, German language skills are a plus

Why tonies?

Global Teamwork: We collaborate across departmental and country borders on our vision to bring the Toniebox into every child's room in the world.
Come as you are: This applies not only to the dress code but also to everything else. Because only where you truly feel comfortable can you give your best.
Mobility: Choose the option that suits you best - a Deutschlandticket (public transport ticket) for unlimited mobility, a monthly contribution of fifty Euros for an office parking space, a leasing bicycle, or as a remote work subsidy.
Enhanced Security: Benefit from subsidies for company pension plans, occupational pension schemes, and occupational disability insurance.
Rest & Time Off: Enjoy 30 days of paid annual leave as well as three additional days off such as Rosenmontag, Christmas Eve, and New Year's Eve. After one year of employment, you can also use up to 10 "toniecation days" (unpaid leave days).
Flexible Working: Equipped with individual equipment, you can work remotely for up to 5 days in consultation with your team - depending on your area of responsibility. And if you're up for a workation, you can work from abroad for up to 4 weeks per year with us.
Continuous Learning: Benefit from our internal and external training opportunities as well as an individual learning budget to continuously expand your knowledge.
Language Learning & Relaxation: Improve your communication skills with the language learning app Babbel and find relaxation through our access to the meditation app Calm.
Discounts: Benefit from attractive discounts on our entire range of tonies products.

Good to know:

As part of our principles, we are committed to supporting inclusion and diversity at tonies®. We actively celebrate our colleagues’ different abilities, ethnicities, faith and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We look forward to hearing from you!

Please provide your CV (and cover letter) in English.

Apply for this job

About us

tonies® is the world’s largest interactive audio platform for children, with more than 6.8 million Tonieboxes and 82 million Tonies sold. The intuitive and award-winning audio system has changed the way young children play and learn independently with its child-safe, wireless, and screen-free approach. Tonieboxes have been activated in over 100 countries, the content portfolio includes more than 1,100 Tonies figurines in several languages.

You as part of the tonies:

Your tasks and responsibilities will include:

Forecasting: Stock forecasting to ensure peak marketplace performance
Stock management: Highlighting any lines which are at risk of being OOS, stock forecasts based on run rates and YoY performance, any missing unit reconciliation, liaising with other sales channels to ensure adequate stock is allocated.
Account maintenance: Creating, answering and pursuing any seller support cases, answering any listing questions and responding to any customer support queries.
Listings & catalogue maintenance: Handling creation, health and updates of any new or existing listings. Liaising with design & SEO to improve where possible. Regularly checking the catalogue to maintain current listings.
SEO: Creation, or management of creation for titles, bullet points, descriptions and backend keywords to be updated seasonally to perform to maximum capacity.
Communication & reporting: Regularly liaising with warehouse, trading, finance, marketing and the internal Amazon teams to track and measure marketplace performance.
Cross-channel collaboration: ensuring ongoing strategic alignment across channel’s and functions
Customer insights: Use customer feedback, market growth trends, and analyse key metrics in order to drive business decisions
Stay ahead of Amazon's ever-changing policies and algorithms to adapt strategies accordingly and drive best practice

What we are looking for:

A strong knowledge of Amazon infrastructure and Seller Central interface
Strong experience in stock management
SEO and copywriting know-how
Experience having sole ownership and responsibility over an eCommerce sales channel
Experienced with Amazon’s deal events. Creation and maintenance of deals & promotions during peak times
Comfortable with using data to forecast for both sales and spend
Innovative and proactive
Meticulous attention to detail
Efficient time management
Excellent communication skills

Why tonies?

Global Teamwork: We collaborate across departmental and country borders on our vision to bring the Toniebox into every child's room in the world.
Come as you are: This applies not only to the dress code but also to everything else. Because only where you truly feel comfortable can you give your best.
Mobility: Choose the option that suits you best - a Deutschlandticket (public transport ticket) for unlimited mobility, a monthly contribution of fifty Euros for an office parking space, a leasing bicycle, or as a remote work subsidy.
Enhanced Security: Benefit from subsidies for company pension plans, occupational pension schemes, and occupational disability insurance.
Rest & Time Off: Enjoy 30 days of paid annual leave as well as three additional days off such as Rosenmontag, Christmas Eve, and New Year's Eve. After one year of employment, you can also use up to 10 "toniecation days" (unpaid leave days).
Flexible Working: Equipped with individual equipment, you can work remotely for up to 5 days in consultation with your team - depending on your area of responsibility. And if you're up for a workation, you can work from abroad for up to 4 weeks per year with us.
Continuous Learning: Benefit from our internal and external training opportunities as well as an individual learning budget to continuously expand your knowledge.
Language Learning & Relaxation: Improve your communication skills with the language learning app Babbel and find relaxation through our access to the meditation app Calm.
Discounts: Benefit from attractive discounts on our entire range of tonies products.

Good to know:

Apply for this job

Über uns

tonies® ist die weltweit größte interaktive Audioplattform für Kinder mit mehr als 6,8 Millionen verkauften Tonieboxen und 82 Millionen Tonies. Das intuitive und preisgekrönte Audiosystem hat mit seinem kindersicheren, kabellosen und bildschirmfreien Ansatz die Art und Weise verändert, wie kleine Kinder unabhängig spielen und lernen. Tonieboxen wurden in über 100 Ländern aktiviert, das Portfolio umfasst mehr als 1.100 Tonies-Figuren in mehreren Sprachen.

Apply for this job

We are looking forward to hearing from you!

Glad you are interested in the company behind the Tonies. Please fill out the following short form. If you have difficulties with the upload of your data, please contact us by email to jobs@tonies.com.